Junior Restaurant Manager - Kartiko Heritage Restaurant

Join Kartiko Heritage Restaurant, a premier dining destination in Surabaya, as a Junior Restaurant Manager and play a pivotal role in shaping exceptional guest experiences. This position offers a unique opportunity to develop leadership skills in a dynamic hospitality environment. As a Junior Manager, you'll be responsible for overseeing daily operations, managing staff, and ensuring that our guests enjoy a memorable dining experience.

Kartiko Heritage Restaurant is a beloved local establishment known for its rich heritage and commitment to providing high-quality service. Located in the heart of Surabaya, our restaurant offers a variety of traditional and modern Indonesian dishes, creating a unique dining experience for our guests. We are looking for a passionate and dedicated individual to join our team and help us continue to deliver excellence in hospitality.

📋 Tanggung Jawab Pekerjaan

• Oversee daily restaurant operations, including staff scheduling and performance management.
• Ensure high standards of food and service quality by conducting regular inspections and providing feedback to the kitchen and service teams.
• Manage inventory and ordering to maintain optimal stock levels and minimize waste.
• Handle customer complaints and resolve issues promptly to maintain guest satisfaction.
• Train and develop junior staff to enhance their skills and contribute to a positive work environment.
• Assist in the development and implementation of the restaurant's marketing and promotional strategies.
• Monitor and report on key performance indicators (KPIs) to track the restaurant's performance and identify areas for improvement.
• Collaborate with the restaurant's senior management team to ensure smooth operations and achieve business goals.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Hospitality Management, Hotel Management, or a related field.
• Minimum of 1-2 years of experience in a similar role within the hospitality industry.
• Strong leadership and communication skills, with the ability to inspire and motivate staff.
• Proficient in using restaurant management software such as QuickBooks, Toast, or similar.
• Familiarity with POS systems and inventory management tools.
• Knowledge of food and beverage operations, including menu planning and cost control.
• Ability to work well under pressure and manage multiple tasks simultaneously.
• Excellent problem-solving and decision-making skills.

🛠️ Keahlian

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